How it works?

How Helpdesk Support with 24x7ChatSupport.com work?

How does Helpdesk Support work?

Companies who wish to offer 24x7 Helpdesk Support to their customers can outsource their helpdesk support requirements to 24x7ChatSupport.com. Our helpdesk executives take care of your customer queries and handle them in a politely. From Sales, Billing and Customer Support, our executives can handle it effectively and efficiently under your company brand name.

Support model

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  • When a customer or visitor is in need of getting some information or needs support on the products or service offered send an email to your company.
  • The Email is forwarded to our system and a notification is sent to our Helpdesk Support executives.
  • As soon as receiving the notification, our helpdesk executive responds to the customer and work on the customer query. From Sales, Billing to Technical support our helpdesk support executives will be handling the requests as per the instructions or policies of your company under your brand URL.

How does offshore live chat support work?

Companies who wish to offer Instant live assistance to their customers can outsource their live support requirements to 24x7ChatSupport.com. Our livechat agents take care of your customer queries and handle them in a politely. From Sales, Billing and Customer Support, our executives can handle it effectively and efficiently under your company brand name.

Support Model

  • When a customer or visitor is in need of getting some information or needs support on the products or service offered clicks on the Live Chat or Live Support Button on the website and initiates the chat session.
  • Once the Chat Session is initiated, our Live Chat Support executives on 24x7ChatSupport.com greets and respond to the questions or queries asked by your website visitor or customer.
  • From Sales, Billing to Technical support our live chat support executives will be handling the requests as per the instructions or policies of your company under your brand URL.

Custom support needs, please email us with your need to sales@24x7chatsupport.com or Click Here for Contact Form


Testimonials

After comparing various Chat Softwares, I picked up 24x7chatsupport! It's more stable and faster!

John Basile, Manager

We got lots of leads on live chat and were able to close a big sale last week. From 24x7chatsupport Support rock!

eff, VP Product Marketing

"It lets us to offer great customer support with a minimal time commitment, which is a big deal in a startup.

Peter Landegent, Support

"We are generating orders everday from chat. It also raised our customer satisfaction rankings across the board. Awesome!"

John, Founder, Tech Support